Dr. Susann Grune / Per Olof Beckemeier

Cooperating with service providers in agile projects.

Dr. Susann Grune / Per Olof Beckemeier

Cooperating with service providers in agile projects.

These are the success factors.

CONTENT

In what we call the “digital value economy”, customer-centricity and flexibility are, more than ever, the focus of new products and services. Agile development is often seen as the solution to the challenges this entails, and while the iterative approach and short, incremental cycles of agile methodology are generally considered essential, opinions differ as to which specific factors are decisive in the success of agile projects and what effects they have on the relationship between customers and service providers. While every project is different and there can be no one-size-fits-all solution, analysing selected aspects of management, cooperation, and handover nevertheless promises to deliver valuable ideas about how to keep agile projects on track.

AN OVERVIEW OF THE STRUCTURE OF THIS PAPER:
- Initial situation: Agile is a mind-set.
- Client and supplier: The principal-agent problem.
- Measuring project performance: An agile fixed price.
- Steering the project: Trust and empowerment, not surveillance.
- Communicating in projects: Flat hierarchies.
- Maximising project performance: On the road to success

THE AUTHOR

DR. SUSANN GRUNE: More than four years of experience in scientific research (PhD) and in consulting projects for industry; focus: communication and lobbying strategies, renewable energy, automotive engineering, electric mobility, market access in China, Chinese investments in Germany.

PER OLOF BECKEMEIER: Over 16 years of experience as a consultant (automotive industry, oil industry, services); deep understanding of sales & distribution, finance & controlling, (financial) product development process; controlling of companies and projects (program management and agile project management).